Withdrawals and FICA

Payments · South Africa

Cash Out Clean. FICA Sorted.

How payouts work, why verification is required, and how to make your first one clean.

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Withdrawals and FICA

· Updated 23 June 2026

Withdrawing at Scorebet is straightforward once you understand two things: the payout runs by EFT back to your bank account, and you have to be FICA-verified before any money leaves. You request a withdrawal, Scorebet reviews it, and the funds are sent to your bank. The only step that ever surprises people is the verification, and getting it out of the way early is the single best thing you can do for a clean first payout.

How a withdrawal works

The payout is the deposit flow in reverse:

  1. In the cashier, choose withdraw and enter the amount, in rand.
  2. The request goes to Scorebet for review — a standard check before any payout.
  3. Once approved, the money is sent by EFT to your verified bank account.
  4. Your bank’s normal clearing time does the rest before it lands.

You withdraw from the same single wallet you bet with, so casino and sports winnings all come out of one balance.

Why FICA exists

FICA — the Financial Intelligence Centre Act — is South African law, and it requires every licensed gambling operator to confirm the identity of its customers before paying out. The point is to stop fraud and money laundering, and it applies to every legal bookmaker in the country, not just Scorebet. So when you’re asked to verify, that’s the operator meeting a legal obligation, not putting up a hurdle to keep your money. The upside: you do it once, and future withdrawals are clean.

What documents you need

Verification is quick if you have the right files ready. Typically you’ll upload:

DocumentExamples
Proof of identitySA ID book, smart ID card, or passport
Proof of addressUtility bill, bank statement or municipal account, usually dated within 3 months

Make sure the images are clear, the whole document is in frame, and the name matches your Scorebet account. Scorebet shows the exact accepted list in the verification section — follow that and you’re done in minutes.

Payout times and the first-withdrawal hold

Here’s the honest read on timing. After your account is verified, withdrawals are routine: once a payout clears Scorebet’s review, the EFT goes to your bank, and bank clearing is often same-day, rarely longer than the next business day. Withdraw R500 on a verified account and you’re typically looking at it landing that day or the next.

The exception is your first withdrawal. If you haven’t completed FICA yet, that first payout waits until verification is done — which is exactly why people hit an unexpected delay. It’s not the operator stalling; it’s the law being satisfied before the first rand goes out. Verify the day you sign up and that hold simply never happens to you.

Make your first payout painless

Complete FICA before you ever request a withdrawal, withdraw to a bank account in your own name, and double-check your details match. Do that and payouts settle into the quiet, same-day routine they should be. If a deposit ever looks stuck before you even get to withdrawing, check why a deposit may not reflect. Deposit by Instant EFT to get started, and get verified early in the Scorebet cashier.

Frequently asked

Why does Scorebet need FICA documents?

FICA — the Financial Intelligence Centre Act — requires every licensed South African operator to confirm who its customers are before paying out, to prevent fraud and money laundering. It's a legal obligation on the operator, not a Scorebet rule. Uploading your ID and proof of address once satisfies it for good.

How long does a withdrawal take?

Once a withdrawal clears Scorebet's review it's sent by EFT to your bank, and normal bank clearing does the rest — frequently the same day, rarely longer than the next business day. Your very first withdrawal can take longer because FICA verification has to be completed before any payout is released.

What documents do I need for FICA?

Usually a clear copy of your South African ID (green book, smart card or passport) and a proof of residential address dated within the last three months — a utility bill, bank statement or municipal account. Scorebet shows the exact accepted list in the verification section of your account.

Why must I withdraw to a bank account in my own name and not someone else's?

FICA ties the verified identity to the payout, so an operator can only legally send winnings to an account matching the name on the account. Paying a third party would break the audit trail the law exists to keep, and is also how money-laundering and account-selling get done — which is exactly what the rule blocks. A withdrawal to an account in a different name will be held or rejected, not just delayed.

Why does verifying early matter if my deposits went through fine without it?

Depositing rarely needs full verification, but withdrawing always does — so the document check you skipped at sign-up lands on you at the worst moment, when you are trying to take money out. Getting FICA done on day one means the file is already approved when your first withdrawal request hits review, so it goes straight through. Leave it until you win and you wait for verification and the payout, back to back.