Deposit Not Reflecting

If money left your account but your Scorebet wallet hasn’t updated, take a breath — in the large majority of cases the deposit is simply pending and will land on its own, and even when it doesn’t, a debited payment is traceable. The two worst things you can do are panic-re-depositing (which doubles your spend) and not keeping your proof of payment. Work the checks below in order and you’ll know within minutes whether to wait or to message support.

Why a deposit might not reflect

There are only a handful of real causes, and knowing them tells you what to do:

• The payment is still pending on the bank’s side. This is the most common one — the money’s moving but hasn’t confirmed yet. It usually clears in a few minutes.
• A missing or wrong payment reference. If the reference didn’t carry through, the payment can arrive unmatched until support links it.
• A deposit limit was reached. If you’ve set or hit a limit, the deposit can be blocked even though you tried to pay.
• The payment failed mid-way. A dropped connection or a bank decline can stop it after you thought it went through — in which case the money often isn’t actually taken.

The step-by-step fix

Run these in order before assuming the money’s lost:

1. Wait a few minutes. Most pending deposits clear by themselves. Give it time before doing anything.
2. Don’t re-deposit. Paying again is how people accidentally double their spend. Hold off.
3. Refresh your wallet — log out and back in, or pull the balance again. A successful deposit often just needed a refresh to show.
4. Check the payment outcome. Look in your banking app: did it actually go through, or did it fail or sit pending? That tells you which path you’re on.
5. Keep your proof of payment. Screenshot or save the transaction reference. This is the single most useful thing for any trace.

A quick example: you Instant-EFT R200, the bank debits it, but your wallet still reads the old balance. You wait two minutes, refresh — and there it is. That’s the typical ending. The reference is your safety net if it isn’t.

When to contact support

If you’ve waited, refreshed, and confirmed the money genuinely left your account but it still isn’t reflecting, that’s the moment to message Scorebet support. Send them the proof of payment — the amount, the date, and especially the reference — and they can trace the payment and credit it. A debited deposit isn’t gone; it’s misplaced, and support resolves these by matching the reference.

If the payment actually failed rather than debited, the money is usually not taken at all, or the bank reverses it within a few days — so there’s nothing to chase beyond keeping an eye on your account.

Stay calm, keep the proof, get it sorted

Wait before you worry, never re-deposit on a pending payment, and hold onto every reference until the money shows. Those three habits turn a stressful “where’s my money” moment into a two-minute non-event. To avoid the issue in the first place, the bank-push methods like Instant EFT are the most reliable to reflect. And while you’re sorting the money side, get FICA verification done so your payouts are just as smooth.